The Product
The AI That Runs Your Scheduling Center
Full replacement — not an add-on. Luuka handles the calls, manages the calendars, and integrates with your EHR from day one.
The Flow
How It Works
Luuka replaces the entire scheduling workflow in three steps: answer, understand, schedule.
Patient Calls In
The AI answers instantly — no hold, no IVR maze. It greets the patient, understands the reason for the visit, and starts gathering context.
Smart Triage
Luuka evaluates the patient's needs against each provider's schedule rules and availability. No human judgment required.
Booked in Seconds
The right appointment with the right provider is confirmed in the same call. The patient hangs up with a slot and a confirmation.
Under the Hood
Built for Healthcare's Complexity
Natural Language Scheduling
Patients describe their problem in their words. Luuka understands urgency, specialty, and constraints without menus or keywords.
Provider Preference Engine
Every physician's complex scheduling rules encoded once. Enforced automatically on every call, every day.
Real-Time Calendar Sync
Luuka writes directly to your scheduling system. No lag, no double-booking, no manual entry.
Escalation Handling
When a call needs a human, Luuka routes it cleanly — with full context — to the right staff member.
Integrations
Works With Your EHR
Luuka connects directly to your existing EHR system. No rip-and-replace. No months of onboarding.
- Epic
- Cerner
- NextGen
- athenahealth
- eClinicalWorks
- Allscripts